Certificate III in Business Administration Medical – BSB31115

Note: The BSB training package has been modified. Students enrolled in this course MUST complete all the requirements of the course no later than 15 February 2021.

THE CERTIFICATE III IN BUSINESS ADMINISTRATION MEDICAL TEACHES THE SKILLS AND KNOWLEDGE TODAY’S MEDICAL ADMINISTRATION STAFF NEED TO EFFICIENTLY AND EFFECTIVELY SUPPORT HEALTHCARE PROFESSIONALS IN A VARIETY OF MEDICAL ADMINISTRATION CONTEXTS. YOU WILL LEARN HOW TO PREPARE AND PROCESS MEDICAL DOCUMENTS, MAINTAIN PATIENT RECORDS AND USE MEDICAL TERMINOLOGY.

• Medical Receptionist
• Medical Records Administrator
• Medical Secretary

Become trained in:

• Learning and using medical terminology
• Processing medical accounts
• Maintaining and managing patient records
• Designing and producing spreadsheets
• Maintaining confidentiality and privacy in a medical environment

General Administration Units

• General Administration Units
• BSBADM307 Organise schedules
• BSBITU307 Develop keyboarding speed and accuracy
• BSBWHS201 Contribute to health and safety of self and others
• BSBCUS301 Deliver and monitor a service to customers
• BSBDIV301 Work effectively with diversity
• BSBITU314 Design and produce spreadsheets
• BSBITU313 Design and produce digital text documents
• BSBWRT301 Write simple documents

Medical Administration Units

• BSBMED301 Interpret and apply medical terminology effectively
• BSBMED302 Prepare and process medical accounts
• BSBMED303 Maintain patient records
• BSBMED305 Apply the principles of confidentiality, privacy and security within the medical environments
• BSBMED304 Assist in controlling stocks and supplies

• Flexible up to 24 weeks (online)

Support available to students includes:

• Face to face support from trainers (drop-in tutorials)
• Phone, email, text chat and video chat/Skype support
• Peer support via online and offline student groups
• Online access to learning materials

• At least 16 years of age
• Language, Literacy and Numeracy (LLN) skills equivalent to at least Year 10

• Online
• Blended

• $29/$49 for eligible students as part of the Certificate 3 Guarantee program*
• $1450 (full fee)

Funding is available for eligible domestic students under the Queensland Government’s Certificate 3 Guarantee program. See the Funding page for more information.

• Online students can study at their own pace over or up to six (6) months. Extension available upon request. Administration fees may apply.
• Part of this course may be completed on campus. Contact college for further details.
• This course uses highly-interactive eLearning materials developed specifically for online study (no more boring PowerPoints and PDFs!) and which are fully compatible with your smartphone or tablet. A laptop or desktop is still required to complete assessment tasks.