The Certificate III in Retail (SIR30216) is designed for aspiring or entry-level retail workers who work (or aspire to work) in business such as supermarkets, department stores, quick-service restaurants, and specialty retailers.
The Certificate III in Retail (SIR30216) is designed for aspiring or entry-level retail workers who work (or aspire to work) in business such as supermarkets, department stores, quick-service restaurants, and specialty retailers.
This course will teach you to:
Eight (8) core units:
SIRXCEG001 Engage the customer
SIRXCEG002 Assist with customer difficulties
SIRXCEG003 Build customer relationships and loyalty
SIRXCOM002 Work effectively in a team
SIRXIND001 Work effectively in a service environment
SIRXRSK001 Identify and respond to security risks
SIRXSLS001 Sell to the retail customer
SIRWHS002 Contribute to workplace health and safety
Five (5) elective units:
SIRRRTF001 Balance and secure point of sale terminal
SIRRINV001 Receive and handle retail stock
BSBDIV301 Work effectively with diversity
SIRXIND003 Organise personal work requirements
SIRXIND002 Organise and maintain the store environment
None
When you study online with Protea College, you can: