Business Administration Courses - Business Course - Protea College
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Certificate III in Business – BSB30120

Course Description / Overview

Certificate III in Business is nationally recognised training that leads to a level 3 AQF certification. This course teaches entry-level business skills and knowledge that are applicable across a broad range of industries. If you aspire to a career in the business world, this is the ideal course to get you started!


Possible Career/ Job Opportunities

  • Customer Service Advisor
  • General Clerk
  • Data Entry Operator
  • Office Junior
  • Administrative assistant
  • Receptionist

Learning Pathways

Upon completion of this course, you can undertake a certificate IV in business or similar qualification.

What you'll learn (Learning Outcomes)

Become trained in:

  • Workplace health and safety practices
  • Customer service
  • Managing business information
  • Developing business documents, including spreadsheets
  • Working effectively as part of a team, and independently
  • Delivering effective presentations

Course Duration

  • Must be completed within 12 months.
  • Our self-paced learning allows you to complete your course earlier than the recommended duration.

Support and Delivery

Support available to students includes:

  • Face to face support from trainers (drop-in sessions)
  • Phone, email, and video chat/ zoom support
  • Peer support
  • Career planning workshops
  • Access your course materials online


Access to all learning materials is provided online.

What do students need:

  • Computer/ Laptop
  • Word processing software such as Microsoft office, Libre office etc.
  • Internet access

Assessment Methods

  • Short answer questions
  • Case-studies/ Scenarios
  • Role-play/ oral presentations

Credit Transfer / Recognition of Prior Learning

RPL options are available. See the Protea College Domestic Student Handbook for further information.

Protea College Entry Requirements

  • 18 years and over
  • Have sound communication skills
  • Complete language, literacy and numeracy (LLN) test (An online test will be sent to you after enrolment)

Study Mode (Modes of Delivery)

Online, self-paced learning.


Funding is available for eligible domestic students under the Queensland Government’s Certificate 3 Guarantee program. See the Certificate III Guarantee page for more information.

For students that are not eligible, the full fee for the course is $1497.

Intake dates

Enrol anytime. Refer to the Protea College Domestic Student Handbook for more information.