Business Administration Courses - Business Course - Protea College
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Certificate III in Business – BSB30120

Course Description / Overview

Certificate III in Business is nationally recognised training that leads to a level 3 AQF certification. This course teaches entry-level business skills and knowledge that are applicable across a broad range of industries. If you aspire to a career in the business world, this is the ideal course to get you started!


Possible Career/ Job Opportunities

  • Customer Service Advisor
  • General Clerk
  • Data Entry Operator
  • Office Junior
  • Administrative assistant
  • Receptionist

Learning Pathways

Upon completion of this course, you can undertake a certificate IV in business or similar qualification.

What you'll learn (Learning Outcomes)

Become trained in:

  • Workplace health and safety practices
  • Customer service
  • Managing business information
  • Developing business documents, including spreadsheets
  • Working effectively as part of a team, and independently
  • Delivering effective presentations

Course Duration

  • Must be completed within 12 months.
  • Our self-paced learning allows you to complete your course earlier than the recommended duration.

Support and Delivery

Support available to students includes:

  • Face to face support from trainers (drop-in sessions)
  • Phone, email, and video chat/ zoom support
  • Peer support
  • Career planning workshops
  • Access your course materials online


Access to all learning materials is provided online.

What do students need:

  • Computer/ Laptop
  • Word processing software such as Microsoft office, Libre office etc.
  • Internet access

Assessment Methods

  • Short answer questions
  • Case-studies/ Scenarios
  • Role-play/ oral presentations

Credit Transfer / Recognition of Prior Learning

RPL options are available. See Protea College Domestic student handbook for further information.

Protea College Entry Requirements

  • 18 years and over
  • Have sound communication skills
  • Complete language, literacy and numeracy (LLN) test (An online test will be sent to you after enrolment)

Study Mode (Modes of Delivery)



Funding is available for eligible domestic students under the Queensland Government’s Certificate 3 Guarantee program. See the Certificate III Guarantee page for more information.

For students that are not eligible, the full fee for the course is $1497.

Intake dates

Enrol anytime. Refer to the Protea College Domestic Student Handbook for more information.